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  • How to set the numbering of documents in Hotelinco?

    In case you wish to set new starting values for the Hotelinco documents numbering, for example with every new year, you can simply change the numbering of Hotelinco documents (bills, invoices, advance payments, invoices, payments, ...) under the Setup. Step 1. Go to Documents under Setup. You can customize the numbering of the folio, the deposit and the pro forma invoice. The screen mask displays the values of the counters of the last issued documents. Step 2: Simply insert the new starting document number into the input field. Then click Set. In case of multiproperty installation, where numbering of Hotelinco documents is done separately for each hotel, the same procedure applies. To display the counters in the multihotel installation, you simply select " Each Hotel Uses its Own Numbering" (as shown in the picture below).

  • How to set a profile in Hotelinco?

    Hotelinco supports individual, company, group and agency profiles. Profiles are collections of information about your guests and the businesses you work with. This information includes not only names and addresses but other details such phone numbers, email addresses, notes, guest preferences, languages, etc. Guest profiles enable you to see your regular guests and capture all their client history (stay histories, revenue statistics, documents issued). You can search, add and edit profiles from: Profile Reservation Screen Profile Go to Profile and select Profile Type (Individual, Group, Company or Travel Agency). Just fill in the applicable fields of the Company Profile and click Add. A new Edit Company Profile screen opens for you to fill in the data. Click Save to save the data you entered. Reservation Go to Reservation. If you need to create a Group (A), Company (B) or Travel Agency Profile (C) you need to click on the icon correspondingly (see below). Individual Guest Profiles are created on the right side of the screen, as they are also managed with company, group agency reservations.

  • Overview

    Once you log into your Hotelinco account, the Dashboard is the first screen you are automatically taken to. Here you can see the following: 1) Statistics Section 2) Latest Reservations 2) Download Section 3) Information about your Hotelinco plan Detailed description: If you have multi property account here you able to choose the property for which you want to see the data. 1) Graphical Display of Statistics- on the left side of the screen: - property occupancy for the current day (Occupancy today), - property occupancy for the upcoming week (for example: from Monday-Monday) - occupancy for the upcoming month (including today + next 30 days) based on today's data DescriptiveStatistics view- on the right side of the screen: a) The number of rooms occupied tonight b) The number of guests in-house tonight (including already checked-in guests and expecting arrivals for the day) c) The number of checked-in guests today d) The number of guest arrivals today e) The date of the system f) The number of available rooms tonight g) The number of checked-out guests today h) The number of guest departures today 3) In Download section you can export files to other systems your Hotelinco is connected with. 4) Information about your Hotelinco plan: Info about Hotelinco plan, Date of system set up & number of users.

  • How to create new reservation?

    You can add new reservation from the Calendar. There are two ways how to do it: 1) You can create reservation on the Calendar by selecting room/ date and with double click on the selected area. 2) You can click on the Reservation button. This will open new reservation mask. Here you select: Arrival/Departure Length of Stay/Number of Nights Room Type Room Number Number of Adults/Number of Children Rate (if you wish to insert manual custom price in Adjust Price). Market Code Reservation Type (Definite, Tentative) Remarks. Fill in Guest Data (Guest Profile). To save reservation Name, Surname is required. Add reservation sharers. Don't forget to Save your reservation;) Additionally you can check out the video below showing you: - how to create reservation - how to confirm reservation with confirmation letter - how to change reservation with a Drag & Drop function? - how to drop a deposit on reservation?

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