On Hotelinco Calendar you will be able to see reservations displayed in different colours. Read below what is the meaning of each color.
In Hotelinco you can operate with different types of reservations:
1) Definite (guaranteed reservation) A guaranteed reservation means that the reservation is confirmed ( by prepayment, advance deposit or partial payment, voucher, travel agent guarantee etc.) and that hotelier holds the room request until scheduled dates and time of arrival. It protects hotel revenue in case of no show until cancellation is done as per hotel rules. On the Calendar reservations with Definite reservation type will display in green:
2) Tentative (non-guaranteed reservation) Non-guaranteed reservation insures that the hotel agrees to hold a room for the guest until a stated reservation cancellation time and date. If the guest fails to cancel the reservation within cancellation time-period, the room will be released for resale. On the Calendar reservations with Tentative reservation type will display in orange:
When you create a new Reservation in Hotelinco, you must assign the reservation type to the reservation under Type:
3) If you choose Reservation Type as Non - binding offer then this reservation will be displayed in white color. But this will not be a real reservation, since it does not affect the availability for the web booking engine or channel manager. The offer reservation is only valid until a certain date, and if not confirmed to become a reservation, it will be automatically deleted from the system.
You can change the reservation type until the reservation is checked-in. Then the reservation type will show check-in status and the reservation will have a Check-In status. Checked In is a pre-configured required type and cannot be changed.
On the Calendar checked-in reservations will display in blue:
Light blue color indicates that invoice has already been issued, while dark blue indicates reservations that have not been invoiced yet or have open charges. For example indicating: some postings might not have been charged yet, and if all postings are already charged, then the invoice hasn't been issued yet.