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Send your guests e-mails using your own SMTP

Updated: Mar 3, 2022

The SMTP protocol is used for the outgoing mail. Custom SMTP settings feature allows you to use your own SMTP server so all emails sent from Hotelinco PMS system on your behalf, comes from your own email address.


Simply enter the SMTP setting of your e-mail service provider and the port (port) through which email is sent.

  1. Go to Setup -> General

  2. Under SMTP Server enter your SMTP settings data (Please refer to your SMTP server service provider for more details on your SMTP account):

-server/SMTP host name

- the login: STMP username is usually the sender email adress and the STMP password may be your email account passsword.

-SMTP Port number

- Use SSL (data transfer encryption required)

Save the data.

Under Test E-mail Address write in your email and send yourself a test email to check if everything is working.

Sender's name is automatically defined by your property name.



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